We have all suffered from poor service or products at some time and most of us have registered our dissatisfaction through complaining – either by letter, phone or e-mail. IF you are going to complain, letter is probably the best way and MoneyTowers.com is here to help you write that a fantastic complaint letter which will hopefully elicit a human response and not one of those bland non-apology corporate letters.

Be Clear
The first rule of writing a complaint letter is to be succinct and clear. Try and keep your complaint letter to one side or less and if possible, type up your letter rather than handwrite (unless you have impeccable handwriting) as this will allow for clear communication of your grievance.  Read more... (587 words, 1 image, estimated 2:21 mins reading time)

The Office for National Statistics has released figures showing how bloated the UK’s public sector is. According to the ONS, 23,000 extra workers joined the public sector in the three months to September; over the same period of time, employment rose in the private sector by 29,000 although many of these were part-time jobs.

The biggest public sector recruiter is the NHS which employs 1.6 million people.

6.09 million people are now said to be working for the State – the equivalent of 1 in 5 people of working age.  Read more... (166 words, estimated 40 secs reading time)

Writing the perfect Letter of Complaint
If you want to write a letter of complaint, follow MoneyTowers.com’s ten step plan to help you write a perfect complaint letter.

1. Be Clear
Be clear about the facts behind your complaint letter and also what you would like out of it. The company in question will find it hard to help you if your letter is confusing and it is unclear as to the exact nature of your problem. Be clear as to what you are expecting as a result of the letter – an apology? Recompense?  Read more... (560 words, estimated 2:14 mins reading time)

With beautiful weather expected over the bank holiday weekend, many people will be heading into their gardens and garden centres, getting ready for a spot of gardening. However with the increased focus on your garden, are you aware of whether your home contents insurance covers your garden or not?

M&S Money conducted a survey to discover how many Brits knew what their home insurance policies covered. Despite the fact that 17% of us know at least one person who has been a victim of garden theft and one in four people in the north know someone who has had their garden vandalised, 67% were unsure whether their home insurance policies covered damage and theft to their gardens, including theft or damage to plants, trees, bushes or shrubs.  Read more... (188 words, estimated 45 secs reading time)

The latest figures from debt charity Credit Action have shown that levels of debt are increasing in the UK. The total amount of personal debt at the end of February 2009 was £1,458 billion with the average household debt excluding mortgages now standing at around £9,500. Including mortgages, the average household debt is £59,765 with the average UK adult owing £30,470.  Read more... (218 words, estimated 52 secs reading time)

Recent research has shown that the average Briton has just 52 days worth of savings – that is, if they were made unemployed today, their savings would only be enough to cover 52 days before the money ran out. Scarily, over a third of people were found to have just 11 days worth of savings. Another recent survey has shown that only around half of Brits are putting aside enough money to give them an adequate income for their retirement years.  Read more... (433 words, estimated 1:44 mins reading time)

Had you invested in oil six months ago, you would have benefited from a staggering 34 percent return on your investment. Everyone seems to be talking about the credit crunch and spiralling fuel prices, so is investing in oil a wise idea?

The price of oil has been on an upward trend for over six years – that’s the longest period of rising prices ever recorded. Despite tiny falls in the usage of oil in the US and the UK in recent times, developing countries are starting to consume more oil, therefore the overall demand is increasing and is expected to remain high for the next few years.  Read more... (400 words, estimated 1:36 mins reading time)