We have all suffered from poor service or products at some time and most of us have registered our dissatisfaction through complaining – either by letter, phone or e-mail. IF you are going to complain, letter is probably the best way and MoneyTowers.com is here to help you write that a fantastic complaint letter which will hopefully elicit a human response and not one of those bland non-apology corporate letters.

Be Clear
The first rule of writing a complaint letter is to be succinct and clear. Try and keep your complaint letter to one side or less and if possible, type up your letter rather than handwrite (unless you have impeccable handwriting) as this will allow for clear communication of your grievance.  Read more... (587 words, 1 image, estimated 2:21 mins reading time)

With all the BA strike talk at the moment, if you’ve booked a flight and your airline goes on strike, what sort of comeback do you have?

If your flight is cancelled due to industrial action (aka a strike) EU regulations state that you should either be provided with an alternative flight to your destination or your plane ticket should be refunded in full within seven days of the cancellation.

If you have bought a flexible or refundable ticket, you can cancel the ticket ahead of the strike action and rebook your flight. If your plane ticket is non refundable, you should not cancel the ticket until strike action is fully confirmed as you will not receive a refund.  Read more... (327 words, 1 image, estimated 1:18 mins reading time)

With savings account rates currently low and with many investors losing confidence in other types of savings and investments, there is one market which appears to be booming – the funeral plan market.

The Co-operative Funeralcare has recently announced that it has seen a 28 percent increase in like-for-like sales of funeral plans during the first half of 2009.

Experts believe the rise is due to two reasons: the first is because people are losing confidence in their normaly savings and investments and are concerned that they won’t have enough in their savings to pay for their funerals when they die.  Read more... (187 words, estimated 45 secs reading time)

Writing the perfect Letter of Complaint
If you want to write a letter of complaint, follow MoneyTowers.com’s ten step plan to help you write a perfect complaint letter.

1. Be Clear
Be clear about the facts behind your complaint letter and also what you would like out of it. The company in question will find it hard to help you if your letter is confusing and it is unclear as to the exact nature of your problem. Be clear as to what you are expecting as a result of the letter – an apology? Recompense?  Read more... (560 words, estimated 2:14 mins reading time)

It seems the ads are everywhere on TV today – send in your gold jewellery and you will be sent a cheque in return. But are these companies worth it? Here are five points to consider if you are planning on selling your gold.

1. Research
Just because the offer sounds good, it doesn’t mean it is. It is worth getting an appraisal from several local jewellers or several of these online companies so that you can compare prices. Also have a look at reviews online to ensure that the company you are thinking of selling your gold to has a solid, dependable history.  Read more... (533 words, estimated 2:08 mins reading time)

5 ways to save £50 a month

The news is full of articles on the recession – the lack of jobs, the rising levels of unemployment, the cost of pensions and the lack of savings. So now is a fantastic time to start saving. Here at MoneyTowers, we have put together five quick tips to hep you save £50 a month.  Read more... (425 words, estimated 1:42 mins reading time)

There is a trend at the moment to throw the most lavish birthday parties you can. However with the credit crunch at the forefront of many people’s minds, throwing thousands of pounds at a birthday party seems rather wasteful. Instead, some people are looking for budget yet fun ways to throw a birthday party.

Fantastic birthday parties can be thrown on a budget, particularly for younger children. Here at MoneyTowers.com, we have put together a short guide to help you create a fabulous birthday party on a budget  Read more... (327 words, estimated 1:18 mins reading time)